Grounds for Change strives to provide you with the highest quality, freshest coffee you can buy and we take every measure to ensure that our coffee meets or exceeds specialty coffee standards. All of our roasts have previously been taste-tested (cupped) to assess quality and flavor. Batches are then tested randomly throughout production for quality assurance purposes.

If for any reason you are dissatisfied with the freshness or quality of your coffee, please contact us toll-free at (800) 796-6820.

Whenever possible, Grounds for Change will work with you to arrange an exchange of your coffee – with the replacement guaranteed to match your expectations.